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kawachi no yado guidance

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Thank you for booking your stay with us.

Please check below.

■Accommodation address

大阪府河内長野市喜多町54-3

■Check-in date/Check-out date
Please check on the reservation site

※Check-in time is after 15:00

※Check out time is by 10:00

This is a self check-in/self check-out facility with no staff.

Please check the following procedures carefully before coming.

******Important matter******

■Guest list pre-entry form

https://kawachinoyado.com/syukuhakusyameibo/

As this is an unattended accommodation, please submit the guest list using the form linked above at least one day prior to the date of your stay.

If the guest list cannot be confirmed, no accommodations will be made.

Please fill out and submit the required information from the link above.

■Please refer to the following URL for check-in procedures.
https://kawachinoyado.com/2021/05/19/checkin/

※Please use the electronic IC key in the room when leaving the room after entering.
※Please note that the door will automatically lock when closed.


■Video on how to unlock the door (with subtitles)
https://www.youtube.com/watch?v=_ErAcRi1XOU

On the day of your stay or the day before, we will issue a one-time password necessary for check-in.

Once unlocked, the password cannot be used.

After check-in, please use the IC tag in your room.

■How to check out

■Video Manual (Playlist)

■Provision of bedding

Bedding will be provided in advance depending on the number of people booking.

■About House Rules

■For those coming by car

This accommodation does not have a parking lot, so please park in a nearby parking lot.

■For consecutive nights

There is no linen change or room cleaning for consecutive nights.

Please feel free to use the washer and dryer.

In the case of consecutive stays of 4 days or more, we may enter your room for cleaning, etc. after contacting you.

■For guests who do not understand Japanese

There is no staff on duty at this facility.

If you have any questions during your stay, we can be present at check-in.

If you need an on-site explanation, please contact us in advance by e-mail, stating that you would like an on-site explanation.

Please also let us know your exact check-in time.

We can only speak Japanese, but we will explain using translation software.

If you do not speak Japanese, we cannot respond to problems when you cannot check in.

(We often receive phone calls from Japanese residents who are unable to unlock the door when they check in. In that case, we will unlock the door immediately).

) Since we cannot reply to e-mails immediately, please use the “Local Explanation Request” as much as possible.

If you wish to use the “Local Explanation Request”, please let us know at least one week before your stay.

E-mail address: mail@kawachinoyado.com

■Finally.

Upon receipt of the guest list, a one-time password necessary for check-in will be issued on the day of your stay or the day before.

If you have any questions, please contact us directly at the e-mail address below.

E-mail address: mail@kawachinoyado.com

For cancellations or changes to reservations, please contact the site where the reservation was made.

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